With the advent of super smart devices, one is spending considerable time
online. Internet is like electricity now. Talks of setting up smart cities have
become the new political agenda. No wonder online shopping is picking up so
fast.
Advantage and
Disadvantage of Online Shopping
Online shopping from the comforts of the home makes it a very popular
option. Online shopping saves time, is
cost effective with easy search options, saves energy, prize comparison is
easy, wide range of products and variety is available and product reviews are
easily available. In spite of these advantages, online shopping has not been
able to completely replace traditional shopping methods. Some disadvantages are
that shipping cost is extra, touch and feel aspect is missing, wait time
is extra and most importantly, there are many payment insecurities.
Security in Online Shopping
Ecommerce is very new to the world. It was born in 1995. Thus, the world
is still dealing with its tantrums. With cyber-crime on the rise, people try to
be cautious about all their online financial dealings. Doubts regarding the
security aspects of online shopping cloud the minds of the users. Especially,
the older generation is very suspicious about online shopping
options and consider the old methods more comfortable. Incidences
like unauthorized use of credit cards, phishing of personal details of
customers using certain sites, illegal fund transfer etc. have become common
place. From this arises distrust for online shopping.
Online security refers to protection of data that is transferred through
the internet. It may be in the form of registrations for sites or attempts made
for money transfer etc. Online security is becoming a priority among government
and business organizations. Good security ensures protection of all sensitive
data. A bad or insufficient one threatens the privacy of the organization or
individual.
Providing
Online Security
It is the responsibility of the online business owners to provide a safe
and secure payment option to its users. This not only ensures safety of data
but also promotes customer loyalty. Following are some ways of making the
customer feel safe and happy:
·
Websites with
security encryption are helpful in keeping information safe from phishing and
unauthorized use of database.
·
Protection with the
help of firewalls.
·
Privacy statement and
sales policies should be designed not only to protect business owners’
interests but also imbibe trust among the consumers.
·
Education of the
customer to use their information safely will help reduce criminal incidences
in turn bringing more customers to the internet for their shopping needs.
Many
tools like SSL (Secure Sockets Layer – encryption software), TLS (Transfer
Layer Security), secure shopping carts software etc. are available to help make
shopping portals secure.
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